Customer Success Associate (Remote) – Traineeship & Full-Time Opportunity at Recruit CRM | Freshers 2025/2026

Launch Your Career with Recruit CRM – Customer Success Associate (Remote)

Join Recruit CRM, a fast-growing SaaS company transforming recruitment for over 1,700 top Executive Search and Recruitment firms across 100+ countries. With 40% YoY growth, a #1 Gartner ranking, and 4.9/5 ratings on Capterra & G2, we’re looking for freshers passionate about customer success to join our dynamic team. Explore more at www.recruitcrm.io.

Why Join Recruit CRM?

• Fully remote work with flexible schedules

• Sponsored Learning & Development (L&D) programs

• Company-paid team outbounds for hands-on experience

• Competitive salary and full insurance coverage

• Eligible for ARR-Linked Performance Bonus after 1 year (subject to management discretion)

• Opportunity to grow rapidly in a high-impact role

Current Opening: Customer Success – Associate

• No. of positions: 12

• Location: Remote

What You Will Do:

• Learn the Recruit CRM platform and understand recruitment processes

• Handle client queries via chat, email, and video calls

• Understand and communicate customer needs to internal teams

• Resolve user challenges with solutions or workarounds

• Uphold communication guidelines and best practices

• Build and nurture strong client relationships

• Strive for exceptional service delivery

Traineeship Program:

• Duration: 6 months, 8.5 hours per day

• Stipend: INR 20,000 per month

• Full-Time Opportunity: Based on performance, join as Customer Success – Associate with a CTC of INR 8,00,000 (INR 6,00,000 base + INR 2,00,000 performance pay)

• Shift during training: Europe (Noon – 10 PM)

• Full-time shifts (after training): Europe, Asia Pacific, North America (Half/Full), Middle East (flexible 4–5 days/week)

Who Should Apply:

• Freshers completing graduation/post-graduation in 2025/2026, any specialization

• Passionate about data-driven insights and customer success

• Eager to learn, adapt, and solve challenges with a proactive mindset

• Strong analytical thinking, communication, and problem-solving skills

Selection Process:

• Online test (MCQ)

• Assignment

• Virtual interviews to evaluate skills, aptitude, and communication

Why This Role is Perfect for You:

• Gain hands-on experience in SaaS customer success

• Develop skills in client management, problem-solving, and product insights

• Work in a global, inclusive, and innovative environment

Important:

• Hiring open until September 30, 2025

• No follow-ups via social media/email required; updates will be shared as needed

Kickstart your career with Recruit CRM—where curiosity, innovation, and excellence meet! Apply now!