Customer Success Associate (Remote) – Traineeship & Full-Time Opportunity at Recruit CRM | Freshers 2025/2026

Description

Launch Your Career with Recruit CRM – Customer Success Associate (Remote) Join Recruit CRM, a fast-growing SaaS company transforming recruitment for over 1,700 top Executive Search and Recruitment firms across 100+ countries. With 40% YoY growth, a #1 Gartner ranking, and 4.9/5 ratings on Capterra & G2, we’re looking for freshers passionate about customer success to join our dynamic team. Explore more at www.recruitcrm.io. Why Join Recruit CRM? • Fully remote work with flexible schedules • Sponsored Learning & Development (L&D) programs • Company-paid team outbounds for hands-on experience • Competitive salary and full insurance coverage • Eligible for ARR-Linked Performance Bonus after 1 year (subject to management discretion) • Opportunity to grow rapidly in a high-impact role Current Opening: Customer Success – Associate • No. of positions: 12 • Location: Remote What You Will Do: • Learn the Recruit CRM platform and understand recruitment processes • Handle client queries via chat, email, and video calls • Understand and communicate customer needs to internal teams • Resolve user challenges with solutions or workarounds • Uphold communication guidelines and best practices • Build and nurture strong client relationships • Strive for exceptional service delivery Traineeship Program: • Duration: 6 months, 8.5 hours per day • Stipend: INR 20,000 per month • Full-Time Opportunity: Based on performance, join as Customer Success – Associate with a CTC of INR 8,00,000 (INR 6,00,000 base + INR 2,00,000 performance pay) • Shift during training: Europe (Noon – 10 PM) • Full-time shifts (after training): Europe, Asia Pacific, North America (Half/Full), Middle East (flexible 4–5 days/week) Who Should Apply: • Freshers completing graduation/post-graduation in 2025/2026, any specialization • Passionate about data-driven insights and customer success • Eager to learn, adapt, and solve challenges with a proactive mindset • Strong analytical thinking, communication, and problem-solving skills Selection Process: • Online test (MCQ) • Assignment • Virtual interviews to evaluate skills, aptitude, and communication Why This Role is Perfect for You: • Gain hands-on experience in SaaS customer success • Develop skills in client management, problem-solving, and product insights • Work in a global, inclusive, and innovative environment Important: • Hiring open until September 30, 2025 • No follow-ups via social media/email required; updates will be shared as needed Kickstart your career with Recruit CRM—where curiosity, innovation, and excellence meet! Apply now!